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  • COVID-19 Update
  • My SaskWater Rate

    SaskWater has a mix of agreements where in some cases rate adjustments are determined by SaskWater (referred to as discretionary customers), and in some cases rates are established based on formulas within water supply agreements (referred to as legacy customers).


    How does SaskWater determine water rates? Why don't all customers pay the same rate?

    • SaskWater operates a number of different water supply systems around the province that are independent of each other. SaskWater's rates are based on the costs of service for each different system. 
    • Water rates are based on a Cost of Service (CoS) methodology, which is a widely accepted industry practice. This method examines the full costs of providing utility services to customers and determines a rate based on these full costs. The CoS methodology is recognized by the American Water Works Association, a leader in water practices for North America, and is also used by other Saskatchewan commercial Crown corporations to determine rates.

    Who decides if SaskWater can raise its water rates? Is there a rate review panel?

    • Discretionary Customers: In compliance with existing policy, rate recommendations are considered by the SaskWater Board of Directors, the Minister Responsible for SaskWater, the Crown Investments Corporation Board and Cabinet. SaskWater's discretionary rates are not subject to the Saskatchewan Rate Review Panel because these increases impact only four per cent of the provincial population and communities have the choice to use SaskWater or do it on their own.
    • Legacy Customers: Annual increases are built into water supply agreements and implemented as per the terms of the agreement.

    Who decides what rate to charge per household?

    • SaskWater supplies service to its municipal customers who then distribute the water to their customers/residents. Municipalities and rural pipeline groups determine final residential household water rates, not SaskWater.
    • What municipalities and pipeline groups charge their customers is at their discretion. There are costs associated with owning and operating distribution systems that form part of the residential water rate.

    What is SaskWater doing to control its costs?

    • SaskWater has invested in technology such as remote monitoring and takes steps to continually improve sustainable water treatment practices to reduce operating costs and improve service response.
    • SaskWater has also developed an asset management program that includes a complete inventory of our infrastructure and standardized maintenance schedules. This program will reduce equipment problems, extend infrastructure life and provide overall cost savings.