• SaskWater currently has no Precautionary Drinking Water Advisories on its systems.
  • Service Bulletin: Sept. 24, 2017 Saskatoon East & West Non-Potable Supply Systems
  • Check out our new Conservation Spotlight highlighting remarkable initiatives in SaskWater customer communities!
  • ROAM Remote Monitoring Logo

    ROAM Remote Monitoring

    ROAM remote monitoring gives you peace of mind that your water supply system is monitored to ensure a safe and reliable water supply for your community.

    What is ROAM Remote Monitoring?

    ROAM is a SaskWater service providing continuous off-site monitoring of water and wastewater facilities in Saskatchewan communities, by professional, certified operators.

    ROAM remote monitoring uses Supervisory Control and Data Acquisition (SCADA) technology to capture operational performance data from water and wastewater facilities in real time, and transmits it to SaskWater's control room in Regina.

    Who is it for?

    ROAM remote monitoring can benefit your water treatment plants and distribution systems, rural water pipeline associations and wastewater collection and treatment facilities.

    ROAM is designed for any community that operates with limited staff and multiple responsibilities. Every facility not operating with on-site staff on a 24/7/365 schedule should take a look at ROAM remote monitoring.

    Benefits of ROAM Remote Monitoring:

    • A safe and reliable water supply for Saskatchewan communities

    • 24/7/365 continuous monitoring of facilities by certified operators

    • Peace of mind that your system is operating safely

    • Reduced risk and liability for your administration,council and residents

    • A higher level of service to your customers

    • Proactive response to plant fluctuations

    • More time for your operators to focus on other priorities

    • Potential to save on operating costs such as electricity or chemicals

    • Potential to reduce mandatory daily testing

    • Troubleshooting and immediate contact if problems occur on the system

    SaskWater Certified Water Treatment Operators

    Contact SaskWater About ROAM Remote Monitoring

    Direct your inquiries about SaskWater’s ROAM remote monitoring service to roam@saskwater.com or call SaskWater Customer Service at 1-888-230-1111.

    View SaskWater’s ROAM remote monitoring brochure here.

    How ROAM Works: About SCADA 

    Partnering with TransGas (a subsidiary of SaskEnergy), SaskWater uses a SCADA system to remotely monitor 53 of the corporation's owned and contracted systems across the province 24 hours a day, 365 days a year.

    SaskWater's SCADA system monitors water quality parameters such as chlorine residuals and filter effluent turbidity and operational parameters such as flows, pressure, well levels and pump status. Information from the field is gathered on-site and sent to the central SCADA servers using SaskTel's digital data network. Site data is displayed on a three-monitor array using a process diagram representation of each facility. When investigating potential problems, control centre staff can access and trend historical data as well as continuously pull readings from a location to get an instantaneous update of the situation. Any information that can be fed into a programmable logic controller (PLC) can be monitored through SCADA. 

    Operating water and wastewater systems for communities in a province the size of Saskatchewan can be challenging. SaskWater serves approximately 80,000 people in 62 communities. By remotely monitoring SaskWater facilities, cost for travel to sites is reduced and field staff can focus more time on preventative maintenance and facility improvements. SCADA helps SaskWater improve its water and wastewater services and provide a higher level of service to our customers.

    ROAM Water Operators in Saskatchewan Using SCADA

    Monitored parameters can include:

    • Chlorine residual

    • Filter turbidity

    • Distribution system pressure

    • Distribution system flow

    • Water flows or plant status

    • Pump status for distribution pumps

    • Reservoir levels

    • Plant alarm

    • Power outages

    • Building temperature