Planned Service Interruptions

Planned Service Interruptions (PSI) are occasions when SaskWater has scheduled work on a system at some point in the future that will temporarily interrupt service to customers.

With adequate water storage in place, the effects of any PSI are typically minimal, such as a decrease in water pressure for a short period of time. During larger, more extensive upgrades, the system may need to be completely de-pressurized. In these cases Saskatchewan Environment and Saskatchewan Health will issue a Precautionary Drinking Water Advisory (PDWA) for the system during the time that work is being performed. PDWAs remain in effect until two consecutive water samples, 24 hours apart, are laboratory tested to confirm the water meets quality standards and regulations.

Planned service interruptions will be posted on saskwater.com to provide an early notice to customers and to assist them in planning their own communication and facility plans. Where possible, SaskWater will work with customers to minimize the impact or timing of a service interruption to amicably coincide with customer operations or requests. However, planned interruptions can also be subject to last minute changes due to weather, contractor availability or other unforeseen events.